To enable logging on the Mac, right click the Flirc.app icon in the Applications folder and select, Show Package Contents
Edit the flirc.ini file in: Contents/Resources/
Make the following changes:
- Change loglevel = 0 to loglevel 5
- Change all the false words to true
The file should look like the following:
Save the file and close it. After that, run the application and a log file will be added to the desktop. Email that to your support agent.